FAQ’s

Here is a selection of our most frequently asked questions. If you do not find the answer to your question here please feel free to call us or send us an email and we will be happy to assist you.

How much will it cost me?

We will provide you with a tailored quote following a measuring appointment, however, to help you prior to this appointment, here are a few example costs for you to consider:

Roman Blinds

A 1.2m x 1.2m Roman Blind will cost approximately £300

Curtains 

A pair of handmade, full length, lined patterned curtains to fit a 2m pole will cost approximately £550

Poles

A 2m wood or metal pole will cost approximately £100

Can I get a sample?

We can order free of charge cuttings of most fabrics and wallpapers.  These are posted to you direct from our suppliers.  We can also obtain larger samples on a short loan basis.

Do you open late?

Our opening hours are:
Monday – Friday 09:30-17:00
Saturday 09:30-17:30
Sunday 10:30-04:30
We occasionally open late for open evenings 2 or 3 times a year. Our showroom is on the 1st floor of Hatfields of Colchester

Can I wash my curtains?

We do not advise washing any of our curtains.  They could shrink and, once lined, the lining and fabric could shrink at different rates.  We recommend a specialist dry cleaners or professional curtain cleaner.  Cushion covers may be washed at low temperature and hung to dry. Our April 2013 blog post offers for more information on proper cleaning of curtains & blinds.

Can you alter my curtains?

We can alter curtains providing they are clean and in good condition.

I’m moving house, can you fit my old curtains?

We can remove existing curtains, store them for a short period, then alter and re-hang them in your new house. We can also fit new curtain poles or tracks if required.

Do you sell blinds?

We have an extensive range of blinds from leading manufacturers including Luxaflex.

Will you deliver?

We do not currently offer a delivery service on over the counter products.

Can I borrow the fabric & wallpaper books?

We will happily lend our fabric & wallpaper books out for 48 hours.

 

How do I measure my windows for curtains & blinds?

We offer a free measuring service on all our products. Our expert fitter, Chris, will visit your home to ensure that all your curtains, blinds & soft furnishings can be accurately made to measure.

Can you fit my curtains & blinds for me?

Yes. We offer an expert fitting service on all our products for a small charge. We supply and fit our curtains & blinds to customers across Essex and Suffolk.

 

Can you help me match a carpet/furniture?

We are fortunate to be able to work closely with staff from Hatfield’s of Colchester to coordinate furniture and carpets for a range of tastes and budgets. Our range of designer collections offers an enormous choice of fabrics & wallpaper to match almost any colour scheme or style.

Can I just buy fabric to make myself?

Yes. The minimum order on fabric is one metre, and on wallpaper is one roll.  We are happy to advise on quantities for making up curtains but we offer a making service on all our made to measure products.  This is a full hand finished service by local experienced curtain makers using traditional methods and delicate skill.

Will you sell lining and tape etc?

We use the best quality fabric lining we can obtain. This is a 116 pick 100% cotton sateen lining in ivory or white. Pencil pleat tape is also available to purchase.

How long does it take to make curtains & blinds?

Our curtains are hand sewn and this takes time. Our normal lead times are 6 weeks for curtains and 4 weeks for blinds. Fabric, wallpaper and curtain poles and tracks are usually delivered within 10 – 14 days.